Support and Help Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Warranty

  • Each ticket you post to our customer assistance Dept will be handled within approximately 60 mins. The common issues shall be resolved as quickly as possible. However, if the help request you have sent calls for the help of a trained administrator, we’ll send the ticket to him and will let you know about the delay.

  • Top quality support service

  • Qualified Tech Help Service

  • We provide you with around the clock client help via a lightning fast ticketing application included in your Control Panel. You can easily email us anytime about any of the applications that come installed in advance on your virtual server, including the desired Linux distribution, the server admin panel and our in–house designed Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Hosting Control Panel that is offered cost–free in your virtual server, you will discover an educative Help zone, which incorporates all you need to be informed on when organizing your internet sites and programs. We have added a wide array of how–to reports and video guides that present the essential website management tasks in an easy to comprehend form.