Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour reply guarantee with all our cloud website hosting services packages, which means that each individual assistance question you post will undoubtedly be answered to in only one hour max. Our support crew members have been qualified to instantly correct any issue and to present you with on time advice on any issue that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is offered by a team of knowledgeable consultants who’re able to respond to your question in a timely manner. You can easily get hold of the tech support staff by starting a support ticket from your Hosting Control Panel or by sending us an email message. On business days, you may also call us on the phone or make use of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel boasts an in depth knowledge base that is integrated into all areas. In each area, you will find a Help control key which will load for you a list of step–by–step lessons on how to work with a selected option or execute a certain action. Moreover, we have generated guide video clips to help you to get a better idea of the Control Panel’s interface.